1. Who We Are
LUDIFU ("Let Us Do It For U") is a Mumbai-based company operating the following ventures: LUDIFU Academy (education), LUDIFU PhotoBooks (custom photobooks), Clicarity (job tracking SaaS), WA.Expert (WhatsApp automation), and ClickToWish.com (occasion reminders).
For the purpose of this Privacy Policy, "LUDIFU", "we", "us", and "our" refers to the parent entity operating ludifu.com and its directly hosted sub-pages (Academy and PhotoBooks). Clicarity and WA.Expert maintain separate privacy policies on their respective websites.
2. Information We Collect
| Category | What We Collect | How |
|---|---|---|
| Identity | Full name, email address, phone number | Course enrolment, workshop registration, PhotoBook enquiry forms |
| Payment | Transaction reference, payment status | Payment gateway (we do not store card details) |
| Communication | WhatsApp messages, email correspondence | When you contact us directly |
| Usage | Pages visited, session duration, device type | Website cookies and analytics tools |
| Content | Photos, design files, written content | Submitted by you for PhotoBook production |
3. How We Use Your Information
- To process course enrolments, workshop registrations, and PhotoBook orders.
- To send you booking confirmations, session reminders, and course updates.
- To issue certificates upon course completion.
- To communicate about your PhotoBook order and design approvals.
- To send relevant updates about new courses, workshops, or offers — you may opt out at any time.
- To improve our website and services through anonymised analytics.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Data Sharing
We may share your data with trusted third parties only where necessary:
- Payment processors — to facilitate secure transactions (e.g., Razorpay or similar).
- Communication platforms — WhatsApp Business API for session reminders and order updates.
- Video conferencing — Zoom, for live course delivery. Zoom has its own privacy policy.
- Legal authorities — if required by law or court order.
All third parties we work with are required to handle your data responsibly and in accordance with applicable law.
5. Cookies
Our website uses cookies to understand how visitors interact with our pages and to improve your experience. These include:
- Essential cookies — required for basic site functionality.
- Analytics cookies — to measure traffic and usage patterns (anonymised).
You may disable cookies through your browser settings, though this may affect site functionality.
6. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes described in this policy, or as required by law. For Academy learners, records are retained for a minimum of 3 years to support certificate verification. PhotoBook content files are deleted within 90 days of order completion unless otherwise requested.
7. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request correction of any inaccurate information.
- Request deletion of your data (subject to legal obligations).
- Withdraw consent for marketing communications at any time.
To exercise any of these rights, please contact us via WhatsApp or email as listed below.
8. Data Security
We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
9. Children's Privacy
Our services are intended for individuals aged 16 and above. We do not knowingly collect personal data from children under 16. If you believe a child has provided us with data, please contact us immediately.
10. Contact Us
For any privacy-related queries or requests, please contact us:
LUDIFU · Mumbai, India · WhatsApp: +91 98678 00451 · ludifu.com